Betts: Your Premier Online Destination for Sneakers & Streetwear
Welcome to Betts, your trusted online source for the latest and most sought-after sneakers and streetwear. We are dedicated to bringing you a curated selection of premium footwear and apparel, delivered directly to you.
Shipping & Delivery Information
We are committed to ensuring your order reaches you quickly and securely.
Domestic Shipping within Australia
We offer fast and reliable shipping across Australia. All orders are processed and dispatched from our warehouse within a specific number of business days after your order is placed. You will receive a shipping confirmation email with tracking information once your order is on its way.
We utilise major courier services for deliveries. Please note that delivery times may vary depending on your location.
International Shipping
We currently do not offer direct international shipping. For our customers outside of Australia, we recommend using a package forwarding service to receive your orders.
Order Processing
All orders are processed during standard business hours, Monday to Friday, excluding public holidays. Orders placed after a certain time will be processed the next business day. You will receive an order confirmation email once your purchase is complete.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and the size and weight of your order. We occasionally offer promotional free shipping; please check our website for any ongoing offers.
Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to monitor your package’s progress.
Delivery Issues
If you experience any issues with your delivery, please first use your tracking number for the most up-to-date information from the courier. For further assistance, please contact us through our website.
Returns & Exchanges
Your satisfaction is our priority. Please review our comprehensive Returns & Exchanges policy for detailed information on eligibility, timeframes, and the process for returning items.
Important Considerations
- Delivery Address: Please ensure your shipping address is correct at the time of ordering, as we are unable to redirect parcels once they have been dispatched.
- Security: For your protection, we may require a signature on delivery for certain orders.
- Stock Availability: All items are subject to availability.
For any other questions not answered here, please visit our website for more information.